Terms of Service

These terms govern your use of Laser247 gaming platform. Please read carefully before using our services. By accessing our platform, you agree to be bound by these terms and conditions.

Last Updated: January 15, 2025

Acceptance of Terms

Welcome to Laser247, operated by Laser247 Gaming Ltd. These Terms of Service ("Terms") constitute a legally binding agreement between you and Laser247 Gaming Ltd. regarding your use of our website, mobile application, and gaming services (collectively, the "Service").

By registering for an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and any additional terms that may apply to specific services or promotions.

Modifications to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will notify you through email, website notification, or other appropriate means. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

Important Legal Notice

If you do not agree with any part of these Terms, you must not use our services. These Terms include important limitations of our liability and obligations, dispute resolution procedures, and other provisions that affect your legal rights.

Age Restrictions and Eligibility

Minimum Age Requirements

You must be at least 18 years of age to register for an account and use our gaming services. In jurisdictions where the legal gambling age is higher than 18, you must meet the minimum age requirement for that jurisdiction. We strictly enforce age verification and will close accounts found to be operated by minors.

Identity Verification

All users are required to complete identity verification before making withdrawals. This process includes:

  • Submission of government-issued photo identification
  • Proof of address documentation
  • Verification of payment method ownership
  • Additional documentation as required for compliance

Jurisdictional Restrictions

Our services are not available to residents of certain jurisdictions where online gambling is prohibited. Restricted territories include but are not limited to:

  • United States of America and its territories
  • United Kingdom (without proper licensing)
  • France and its overseas territories
  • Any jurisdiction where online gambling is illegal
  • Countries subject to international sanctions

Zero Tolerance Policy

We have a zero tolerance policy for underage gambling. Any attempt to circumvent age verification will result in immediate account closure and forfeiture of funds. It is your responsibility to ensure that online gambling is legal in your jurisdiction.

Capacity and Authority

By using our services, you represent and warrant that you have the legal capacity to enter into binding agreements and that you are not prohibited from accessing our services under the laws of your jurisdiction. You must not be subject to any legal disability that would prevent you from understanding the nature and consequences of your actions.

Account Registration and Management

Account Creation

To use our gaming services, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

  • One Account Per Person: Each individual may maintain only one account. Multiple accounts by the same person are prohibited and may result in closure of all accounts
  • Accurate Information: All registration information must be truthful and accurate. False information may result in account suspension or closure
  • Secure Credentials: You must use a strong password and enable two-factor authentication when available
  • Contact Information: You must provide valid email address and phone number for account verification and communication

Account Security

You are responsible for maintaining the security of your account. This includes:

  • Keeping your login credentials confidential and secure
  • Not sharing your account with any other person
  • Immediately notifying us of any unauthorized access or security breach
  • Using secure networks when accessing your account
  • Logging out of your account when finished gaming

Account Suspension and Closure

We reserve the right to suspend or close your account at any time for reasons including but not limited to:

  • Violation of these Terms of Service
  • Fraudulent or suspicious activity
  • Failure to complete identity verification
  • Breach of responsible gaming policies
  • Legal or regulatory requirements

Account Closure Process

If your account is closed, we will attempt to return any legitimate account balance after deducting applicable fees and charges. However, funds may be withheld if there are pending investigations or legal requirements.

Responsible Gaming Policies

Our Commitment to Responsible Gaming

Laser247 is committed to promoting responsible gaming and preventing gambling-related harm. We provide tools and resources to help our users maintain control over their gaming activities and seek help when needed.

Self-Control Tools

We offer various tools to help you manage your gaming activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits
  • Loss Limits: Control the maximum amount you can lose in a specified period
  • Session Time Limits: Limit the duration of your gaming sessions
  • Betting Limits: Set maximum amounts for individual bets or wagers
  • Cool-off Periods: Take breaks from gaming for specified periods
  • Self-Exclusion: Permanently or temporarily exclude yourself from all gaming activities

Warning Signs of Problem Gambling

We encourage all users to be aware of potential warning signs of problem gambling:

  • Spending more time or money on gambling than you can afford
  • Chasing losses with larger bets
  • Neglecting work, family, or social responsibilities
  • Borrowing money to fund gambling activities
  • Feeling anxious, depressed, or irritable when not gambling
  • Lying about gambling activities to family or friends

Support Resources

If you or someone you know needs help with gambling problems, the following organizations provide support:

  • Gamblers Anonymous: www.gamblersanonymous.org
  • National Council on Problem Gambling: 1-800-522-4700
  • GamCare: www.gamcare.org.uk
  • Gambling Therapy: www.gamblingtherapy.org
  • BeGambleAware: www.begambleaware.org

Underage Gambling Prevention

We strictly prohibit underage gambling and actively monitor for attempts by minors to access our services. Parents are encouraged to use parental control software to prevent children from accessing gambling websites.

Monitoring and Intervention

Our systems monitor player behavior for signs of problem gambling. We may contact players who show concerning patterns and offer assistance, including:

  • Information about responsible gaming tools
  • Referrals to professional help organizations
  • Assistance with setting appropriate limits
  • Guidance on self-exclusion options

Jurisdiction and Governing Law

Governing Law

These Terms of Service and your use of our services are governed by and construed in accordance with the laws of Malta, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Malta.

Licensing and Regulation

Laser247 Gaming Ltd. operates under licenses issued by reputable gaming authorities. Our operations are subject to regular audits and compliance reviews to ensure fair play and player protection.

Regulatory Compliance

We comply with all applicable laws and regulations, including:

  • Anti-money laundering (AML) regulations
  • Know Your Customer (KYC) requirements
  • Data protection and privacy laws
  • Consumer protection regulations
  • Responsible gaming standards
  • Advertising and marketing guidelines

Dispute Resolution

In the event of a dispute, we encourage users to first contact our customer support team for resolution. If the dispute cannot be resolved through customer support, it may be escalated through the following process:

  • Internal Review: Formal complaint review by our management team
  • Third-Party Mediation: Independent dispute resolution services
  • Regulatory Authority: Complaint to the relevant gaming authority
  • Legal Proceedings: Court action as a last resort

Alternative Dispute Resolution

We are committed to fair dispute resolution and participate in alternative dispute resolution programs. Details of applicable programs and contact information are available upon request from our customer support team.

Jurisdictional Limitations

If any provision of these Terms is found to be invalid or unenforceable in any jurisdiction, such invalidity or unenforceability shall not affect the validity or enforceability of the remaining provisions or the validity or enforceability of that provision in any other jurisdiction.

Liability and Warranty Disclaimers

Limitation of Liability

To the maximum extent permitted by applicable law, Laser247 Gaming Ltd., its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or goodwill, arising out of or in connection with your use of our services.

Service Availability

While we strive to provide continuous service availability, we do not guarantee that our services will be uninterrupted or error-free. We reserve the right to suspend or terminate services for maintenance, technical issues, or other operational reasons.

Warranty Disclaimers

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Warranties of merchantability or fitness for a particular purpose
  • Warranties that the service will be uninterrupted or error-free
  • Warranties regarding the accuracy or completeness of content
  • Warranties that defects will be corrected

Third-Party Services

Our platform may include links to or integrate with third-party services, including payment processors, game providers, and other vendors. We are not responsible for the availability, content, or practices of these third-party services.

Force Majeure

We shall not be liable for any failure or delay in performance of our obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters, pandemics, or other acts of nature
  • Government actions, regulations, or legal restrictions
  • Technical failures, cyberattacks, or system outages
  • Labor disputes, strikes, or other industrial actions
  • Supplier failures or interruptions in essential services

Indemnification

You agree to indemnify, defend, and hold harmless Laser247 Gaming Ltd. and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of or in any way connected with:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your breach of any applicable laws or regulations

Maximum Liability Cap

In no event shall our total liability to you for all damages, losses, and causes of action exceed the amount you have deposited into your account in the twelve months preceding the claim.

Gaming Risks and Disclaimers

You acknowledge and understand that gambling involves financial risk and that you may lose money. We do not guarantee that you will win or profit from using our services. You participate in gaming activities at your own risk and should only gamble with money you can afford to lose.

Technical Issues

In the event of technical malfunctions, software errors, or system failures that affect game outcomes, we reserve the right to void affected bets and refund stakes. We are not liable for losses resulting from technical issues beyond our control.

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Laser247 Gaming Ltd. regarding your use of our services.

Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Laser247 Gaming Ltd.

Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any third party without restriction.

Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: [email protected]
  • Phone: +1-800-LASER247
  • Mail: Laser247 Gaming Ltd., Level 3, Tower Business Centre, Tower Street, Swatar BKR 4013, Malta

Legal Notice

These Terms of Service are effective as of the date stated above and will remain in effect until modified or terminated. We recommend that you periodically review these Terms to stay informed of any updates or changes.